LAST UPDATED: 11/01/2020
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- Collection of your Personal Information
LegaConnect may collect personally identifiable information, such as your e-mail address, name, physical address, telephone number and IP address. If you purchase our Services, we collect and store your billing and credit card information. The information that we collect and store often depends on the type of Service that you use. For example, when you register with LegaConnect, we collect and maintain your account information such as login name, password, email address and contact information. If you use our business filings or registered agent Services, we collect and store the information you provide about your business entity or filing, such as the entity name, filing number, address, phone number, and in some cases, the names, addresses and contact information of registered agents, officers, directors, managers or owners of the entity. If you contact our customer service personnel, we may record the phone call or retain the email string or chat transcript for quality assurance purposes. If you use our e Sign Services, we collect and store information about your name, email address, electronic signature and audit data and associate it with the documents you've signed using our e Sign Services. If you receive a LegaConnect membership through your employer or other association, we will also collect and store information about your association with the sponsoring entity. LegaConnect may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites. LegaConnect will not delete customer information other than upon customer request. However, LegaConnect reserves the right to delete customer information for members with a free account status at any time.
Information about your computer hardware and software may be automatically collected by LegaConnect. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. LegaConnect also collects geolocation information based on visitors' IP addresses. This information is used by LegaConnect for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, LegaConnect may also collect information about your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, such as LegaConnect On Call Network attorneys, this information may be collected and used by them. LegaConnect encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. LegaConnect is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.
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When you purchase a membership, we store your contact and billing information for our records. For all visitors, we collect anonymized information like your browser type, the length of time you spend on the site, and some demographic data to help us learn more about our users.
- Use of your Personal Information
LegaConnect collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. LegaConnect may also use your personal information to inform you of other products or services available from LegaConnect and its affiliates that may interest you. LegaConnect may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.
LegaConnect does not sell, rent or lease its customer lists to third parties. LegaConnect may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you've expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.
In addition, LegaConnect may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment . LegaConnect may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable LegaConnect to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information.
LegaConnect uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers' needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area.We use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services. These parties are limited to using personal information to provide support for our Services.
Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency or bankruptcy in which personal information could be transferred to third parties as one of LegaConnect's business assets. In such an event, you may not have the right to opt out of any such transfer.
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We do not sell or trade your contact information to another company. We may share your account information if we are required to by law. We also collect certain tracking information about your activity on our website to personalize your experience and to improve the service for our members.
- Communications with Lawyers
If you access our Q&A Service or On Call Network of attorneys, we collect and store your name, email address and information about the relevant jurisdiction and your legal matter or question for quality assurance purposes and to connect you with the right attorney (but we do not monitor or access any communications between you and your counsel that occur outside of our Services). LegaConnect does not interfere with or control the content of legal advice from attorneys to clients in any way. Although we believe such communications should be subject to the attorney-client privilege, whether any particular communication is privileged is a fact-specific analysis and depends on the laws of the relevant jurisdiction. As a result, if you choose to communicate with an attorney through the Services, please note that, depending on the laws in the applicable jurisdiction, any such communications between you and a registered lawyers may not necessarily be protected by the attorney-client privilege doctrine. For additional information, please read the section in our Terms of Service entitled Interactions with Attorneys on LegaConnect and consult with your attorney.
Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with LegaConnect, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.
- How Users can Access, Change and Delete Their Information
You can access and change information previously submitted by logging into your LegaConnect account, selecting "Account Settings" and editing the data fields there. You can also change payment information in your paid LegaConnect account and remove payment information in terminated or downgraded accounts.
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You can access, change and delete your account information through your LegaConnect account.
- Security and Retention of your Personal Information
You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify LegaConnect of any unauthorized use of your account.
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No one under 18 should use LegaConnect services.
- 9. Contact Information